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PS&T Enablement, Senior Manager

Snowflake
Full-time
On-site
California
$154,000 - $215,200 USD yearly

Where Data Does More. Join the Snowflake team.

Snowflake, the company that delivers the Data Cloud to Mobilize the World’s Data, is actively seeking a senior manager to support our PS&T organization today. In this role, which reports to the Senior Manager, PS&T Enablement, you will be a key contributor to the vision and realization of our overall PS&T enablement strategy. This role ensures that our PS&T teams stay relevant and up to date with the greatest product innovation, latest consulting and delivery skills, and current operational processes.

IN THIS ROLE, YOU WILL GET TO:

  • Act as the designated expert for your respective programs and constituents

  • Drive end-to-end ownership of key enablement programming based on both global and local needs: End-to-end ownership includes ideation, content creation, delivery, metrics, and measurement. It also includes program management, change management, and learning design.

  • Translate technical product releases, industry use cases, delivery methodologies, and company focus areas into consumable materials for the various roles in PS&T.

  • Deliver a Point of View (POV) to stakeholders/SMEs and drive collaboration on what enables learning gaps in the field. Stakeholders include but are not limited to: Product, Sales Engineering, PS&T SMEs, and Field Leadership

  • Be seen as an expert on how to reach the PS&T audiences and what content resonates with them by creating/delivering global programs.

  • Serve as a consulting partner to the local leaders and deliver localized programming.

  • Be accountable for measuring & improving industry knowledge/skill gaps with innovative programming for the field.

  • Deliver Onboarding for new PS&T hires in the short term in a measured, meaningful way

ON DAY-1, WE WILL EXPECT YOU TO HAVE:

  • A minimum of 10+ years of related experience in Professional Services, &/or technical product marketing, enablement, and/or enterprise software in data cloud, data warehouse, data engineering, &/or data science.

  • A BA/BS degree in a related field or equivalent practical experience is required - an MBA is a plus.

  • An understanding of complex technical delivery, processes, and methodologies.

  • Experience in learning design (e.g., Bloom taxonomy) and measurement (e.g,. Kirkpatrick framework), enablement tooling (Learning management, content management, and Articulate/RISE), gamification, and program management across multiple stakeholders (i.e. “master herder of cats”).

  • An ability to manage competing priorities across multiple projects, while meeting deadlines and producing quality deliverables.

  • Strong consultative skills, such as conducting discovery, creating solutions to problems, and facilitating workshops/learning opportunities.

  • Strong organizational, communication, and presentation skills.

  • Experience working in a fast-changing environment that requires strategic thinking, resourcefulness, agility, results-oriented decision-making, and commitment to excellence.

  • Ability to travel as needed and potentially support other regions as needs arise.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Compensation Range: $154K - $215.2K