Senior Account Manager (Remote - US)

This position is posted by Jobgether on behalf of Bolt. We are currently looking for a Senior Account Manager in the United States.

As a Senior Account Manager, you will oversee a portfolio of mid-market to strategic merchants, driving long-term success, product adoption, and revenue growth. This is a high-impact role where your ability to build relationships, develop strategic account plans, and manage cross-functional teams will directly influence retention and expansion outcomes. You’ll serve as a trusted advisor to merchants, advocating for their needs while ensuring alignment with internal stakeholders. Ideal for a driven professional with a background in ecommerce, payments, or fintech who thrives in a remote-first, collaborative environment.

Accountabilities:

• Own and grow a portfolio of Mid-Market, Upper Mid-Market, and Strategic merchant accounts through tailored strategies and account plans.
• Build trusted relationships with merchants, proactively identifying opportunities and preventing potential escalations.
• Conduct quarterly business reviews, analyze merchant health, and influence commercial decisions to drive retention and upsell.
• Collaborate with cross-functional teams (Support, Product, Sales, Engineering) to solve complex challenges and ensure client satisfaction.
• Lead negotiations and support the rollout of new features or integrations that improve the merchant experience.
• Monitor KPIs and account performance, identifying growth opportunities that directly impact revenue.

Requirements

• 5–7+ years of experience in account management or sales, preferably within ecommerce, fintech, or payment technology.
• Strong commercial mindset with the ability to analyze data, navigate value-based discussions, and lead complex negotiations.
• Proven ability to build deep, consultative relationships with clients and influence stakeholders at all levels.
• Strategic problem-solver with a passion for helping businesses grow and succeed.
• Curious, eager to learn, and adaptable in a fast-paced, evolving environment.
• Enthusiasm for innovative technology and its impact on modern commerce.

Benefits

• Estimated total compensation: $170,000–$180,000 USD (base + commission), plus equity options.
• Comprehensive medical, dental, and vision coverage.
• Remote-first work environment.
• Paid time off: Minimum of 20 days PTO, paid holidays, floating holidays, and your birthday off.
• Paid parental leave.
• 401(k) retirement plan.
• Inclusive company culture with virtual and in-person events.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

#LI-CL1