Service Operation Specialist

• Service KPI management
• Daily/weekly operation report and task follow up
• KPI Gap Analysis and communicate with responsible person and provide improvement action plan
• KPI Gap Analysis and communicate with responsible person and provide improvement action plan
• Provide operation support (include system operation, process clarification) to Service partner.
• Follow up with Headquarter and Region’s request and complete the task in time

Requirements

• Bachelor’s Degree and above
• Ability to communicate proficiently in both Turkish and English.(Chinese is a plus)
• Familiar with the consumer electronics product or related experience preferred.
• Strong analytical, precise, systematic, logical, and patient to solve the problem
• Work with patience and carefulness
• Be able to work independently
• Kindly remind that please submit your English resume.