We are looking for a service sales responsible dedicated as end-to-end responsible for specific customer accounts service solutions and renewals.
This role;
- Having responsibility of account service sales targets including order, market goals, revenue and profit.
- Creating and customizing service solution in bidding project, such as statement of compliance, service solution proposal, service competence presentation etc
- Identifying customer requirements, discovering pain points and developing proper service solution for ensuring successful delivery, implementation and maintenance.
- As one of the owners of customer service satisfaction management, supporting organizational level customer relationship building activities.
- Analyzing competitors in terms of service structure and capability. And then, developing service competitiveness strategies.
- Achieving strategic thinking ability and outputting integrated service solution for satisfying customers in a sustainable partner ecosystem.
- Being a good team-work player by leading and supporting team members for interdisciplinary works such as technical reviews, decision marking meetings and internal knowledge transfer activities.
- Being participated in end-to-end project delivery by knowing belonging operation and processes.
Requirements
- Bachelor's degree in Electrics/Electronics Engineering, Computer Engineering, Software Engineering or related fields.
- Excellent verbal, written, and communication skills.
- Good command of English is required.
- Able to multitask and work under pressure.
- Having definite level understanding and knowledge of ICT.
- Having no constraints for domestic and international travels.
- Military service must be completed for male candidates.