Solution Manager/Director

SSC HR Solutions
Full-time
On-site

As a Solution Lead, you will be responsible for designing and articulating comprehensive solutions that meet client needs while optimising for cost-effectiveness and competitiveness. You will leverage your expertise in storytelling, presentation, and business communication to create compelling proposals. Your role will involve leading cross-functional teams, managing stakeholders, and ensuring the deliverability of solutions from conception to implementation.

 

Your role

  • Client-Centric Vision: Clearly articulate a client-centric vision using storytelling and advanced presentation skills.
  • Business Communication: Demonstrate concise and business-focused written communication and general writing skills.
  • Competitive Analysis: Understand competitive pressures on price and identify cost levers to deliver the most cost-effective and competitive solutions.
  • Solution Optimization: Maximize scoring and mitigate competitive advantage by optimizing the solution and response.
  • Internal Priorities: Understand and address internal priorities and governance.
  • Requirements Analysis: Undertake requirements analysis and translation to understand service components, standard service offerings, and potential gaps.
  • Leadership: Lead teams collaboratively to achieve shared outcomes and execute external and internal stakeholder management and communication.
  • Commercial Understanding: Possess detailed commercial understanding, including terms and conditions (T&Cs) and service schedules, as well as contractual drafting.
  • Financial Analysis: Conduct detailed price and cost analysis, including internal business case creation.
  • Coaching and mentoring: Undertake coaching, mentoring and people management of colleagues to develop skills and capabilities.

Requirements

  • Solution Leadership: Ability to lead a solution across different business units, including internal stakeholder management.
  • Solution Deliverability: Work with internal delivery teams to design and articulate solutions that are deliverable once signed.
  • Creativity: Think creatively to craft solutions that meet customer requirements and differentiate from competitors.
  • Portfolio Awareness: Apply the company’s portfolio to solutions, making it real and demonstrating our capability to deliver.
  • Emerging Technologies: Stay aware of the latest developments in emerging technology, automation, and AI, and bring insights and future benefits to new solutions.
  • Environmental Impact: Consider the environmental impact and sustainability of proposals.
  • Solution Pricing Strategy: Drive the solution pricing to a winning position, understanding cost levers and how to use them.
  • Client Business Case: Create and communicate client business cases and benefits realization, including financial analytics and modelling.
  • External Stakeholder Management: Manage external stakeholders and develop client intimacy through site visits, industry days, and client presentations.
  • Contract Management: Drive contract closure and transition from sales to delivery, including early life support and hyper-care phases.
  • Proven Experience: Demonstrated experience in solution architecture or a related role.
  • Strong Communication Skills: Excellent verbal and written communication skills.
  • Leadership Abilities: Proven ability to lead cross-functional teams and manage stakeholders.
  • Commercial Acumen: Strong understanding of commercial terms, conditions, and service schedules.
  • Analytical Skills: Proficiency in price and cost analysis, financial modelling, and business case creation.
  • Creative Thinking: Ability to think creatively and innovate solutions.
  • Technical Knowledge: Awareness of emerging technologies, automation, and AI

Benefits

Benefits:

  • Family medical insurance
  • Two salaries provided in May and October in Euros.
  • Annual bonus ranging from 5% to 20%, based on the grade.
  • Candidates joining from September to December will not be eligible for the annual increase.
  • Candidates hired in the last quarter may receive slightly higher offers than those hired earlier in the year, considering their ineligibility for the annual increase.