Join Patrique Mercier Recruitment ES as a Spanish Speaking Customer Success Specialist! We are looking for enthusiastic and client-oriented individuals fluent in Spanish who are ready to make a difference in our clients' journeys. In this important role, you will be the main point of contact for our Spanish-speaking clientele, ensuring they receive the utmost satisfaction from our services.
As a Customer Success Specialist, you will develop strong relationships with clients, providing them support and guidance tailored to their unique needs. Your passion for helping others and drive for results will play a key role in fostering loyalty and promoting the growth of our valued customers.
Your Responsibilities
- Serve as the primary contact for Spanish-speaking customers to ensure they achieve their goals with our products and services.
- Build trust and rapport with clients, addressing their inquiries and concerns promptly and effectively.
- Track customer engagement and satisfaction, providing feedback for improvements to our offerings.
- Collaborate with internal teams to enhance the customer experience and ensure seamless service delivery.
- Engage in ongoing training to stay informed about our services and market trends.
Requirements
- Fluency in Spanish is essential; proficiency in English is a plus.
- Previous experience in customer success, account management, or a similar role is preferred.
- Strong interpersonal skills with the ability to build lasting relationships.
- Excellent problem-solving skills and a proactive mindset.
- Ability to work independently and manage multiple client accounts efficiently.
- A genuine passion for customer satisfaction and a dedication to supporting our clients.
- Must be driven and eager to contribute to the success of our customer base!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
- · Free Greek Lessons, discounts and other perks