Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a Swedish Speaking Entertainment Services Advisor. This role is perfect for individuals who are passionate about the entertainment industry and have a knack for delivering exceptional customer service. As an Entertainment Services Advisor, you will play a crucial role in assisting Swedish-speaking clients with their entertainment needs, ensuring a delightful and memorable experience.
Key Responsibilities
- Provide support to Swedish-speaking customers regarding entertainment options, including events, activities, and reservations.
- Deliver outstanding customer service across various platforms, addressing inquiries and resolving issues promptly.
- Utilize your knowledge of the entertainment market to offer tailored recommendations based on client interests.
- Efficiently manage and process bookings, ensuring accuracy and clarity in all communications with clients.
- Stay informed about new trends and opportunities in the entertainment industry to better assist clients.
- Collaborate with colleagues to find solutions to customer inquiries and improve service quality.
- Collect and analyze customer feedback to enhance the overall service experience.
Requirements
- Fluency in Swedish and English is mandatory; knowledge of additional languages is beneficial.
- Prior experience in customer service, particularly within the entertainment or hospitality sectors.
- Excellent communication skills with a strong emphasis on customer satisfaction.
- Strong problem-solving skills with a proactive attitude.
- Detail-oriented with excellent organizational abilities.
- Capable of working independently as well as collaboratively in a team environment.
- A genuine interest in the entertainment industry and commitment to enhancing customer experiences.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...