Systems Engineer

As a Field Service Technician, you will make an impact by supporting for users of computers and software systems. You will be a valued member of the team and work collaboratively with Healthcare teams.

In this role, you will:

• Provide support for users of computers and software systems.

• Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.

• Provide general training for relevant applications and hardware

• Responds to client inquiries

• Provides technical support to users

• Troubleshoots hardware and software issues

• Provides instructions or directly sets up desktop hardware

• Assists with installation of computer software and operating system updates

• Records logs of rendered support

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Bachelor’s degree in Computer Science or similar field

• Prior experience in desktop support or related field

• In-depth knowledge of desktop hardware and software systems

• Technical experience in managing and supporting desktop, PC, printers, scanners, network, medical devices etc.

• Medical devices that may include but are not limited to:

  • Cameras
  • Treadmills (cardiology)
  • Electrocardiogram (EKG) devices

• Must have good soft skills and people management experience to support physicians and providers

Salary and Other Compensation

Applications will be accepted until Sep 4th 2025.

The annual salary for this position is between $48,500– $59,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.