Technical Account Manager
CriteoWhat You'll Do:
As a Technical Account Manager, your work would center around onboarding and supporting new and existing publishers into the CGRID platform. You will be optimizing and maintaining their performance in the SSP as well as troubleshooting any technical issues that may arise with their integration.
You’d act as the technical specialist, collaborating closely with Client Services and Product teams to troubleshoot, escalate and resolve technical issues affecting media trading. This involves maintaining and/or creating technical documentation. You’d also stay at the forefront of the Ad Tech industry advancements, integrating these insights into processes, tools, and products to drive efficiency. Your role would bridge technical expertise with client satisfaction, contributing directly to improving platform performance and operational excellence.
- Act as an entry point of tech expertise inside the Yield Operations team
- Work closely with the Client Service & Sales teams acting as a technical expert and operational support
- Keep ownership over the internal tech docs and their updates
- Drive improvements in the area of responsibility: processes, toolset, product, revenue results
- Carry out routine research and data analysis for media trading optimization and troubleshooting purposes
- Monitor media trading and performance metrics according to procedures and reach proactively in order to maintain platform healthiness
- Work closely with the Analytics team in order to put together robust tools & processes for yield optimization
- Watch over the industry tech updates and work closely with the product team in order to improve internal/external product usage experience
- Escalate systematic tech and operational issues in order to improve the efficiency of Yield-Ops and BD teams communication
Who You Are:
- Deep understanding of the tech side of the AdTech ecosystem (GAM (Google Ad Manager), HB, SDK, Prebid, TCF2.0, SSP/DSP etc.)
- Attention to details and good problem-solving skills
- Outstanding analytical abilities
- Strong presentation skills
- Proficiency in SQL, experience in log-level data analysis
- Basic coding experience, preferably JavaScript and Python
- Demonstrated communication skills
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:
Criteo is a leader in commerce media, helping brands, agencies, and publishers create meaningful consumer connections through AI-powered advertising solutions. We’re shaping a more open and sustainable digital future for advertising.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.
What We Offer:
🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.
The US base salary pay range for this position per year is:
$115,000 - $120,000