Technical Lead

Job Summary

As a Technical Lead you will be responsible for overseeing the technical aspects of projects within the Field Services domain. With a hybrid work model you will collaborate with cross-functional teams to ensure the successful delivery of solutions. This role requires a minimum of 2 years and a maximum of 5 years of experience in technical leadership with a focus on innovation and efficiency.

Responsibilities

• Lead the technical planning and execution of projects within the Field Services domain to ensure timely and successful delivery.
• Oversee the development and implementation of technical solutions that meet client requirements and industry standards.
• Provide technical guidance and support to team members fostering a collaborative and innovative work environment.
• Collaborate with cross-functional teams to align project goals with business objectives and ensure seamless integration.
• Analyze and troubleshoot technical issues implementing effective solutions to minimize downtime and enhance productivity.
• Develop and maintain technical documentation ensuring accuracy and accessibility for team members and stakeholders.
• Monitor project progress and performance identifying areas for improvement and implementing corrective actions as needed.
• Ensure compliance with company policies and industry regulations maintaining a high standard of quality and safety.
• Facilitate communication between technical and non-technical stakeholders ensuring clarity and understanding of project goals.
• Drive continuous improvement initiatives leveraging new technologies and methodologies to enhance service delivery.
• Manage project resources effectively optimizing team performance and ensuring efficient use of time and materials.
• Evaluate and recommend new tools and technologies that can enhance the Field Services capabilities and drive innovation.
• Support the development of team members through mentoring and training promoting professional growth and skill enhancement.

Qualifications

• Possess strong technical skills in Field Services with a proven track record of successful project delivery.
• Demonstrate excellent problem-solving abilities with a focus on innovative and efficient solutions.
• Exhibit strong communication and interpersonal skills with the ability to work effectively in a hybrid work model.
• Show proficiency in technical documentation and project management tools ensuring accurate and timely reporting.
• Have experience in leading cross-functional teams fostering collaboration and driving project success.
• Display a commitment to continuous learning and improvement staying updated with industry trends and best practices.
• Hold a degree in a relevant technical field with certifications in project management or technical leadership being advantageous.

Certifications Required

Certified ScrumMaster (CSM) ITIL Foundation Certification