Technical Operations Manager

Position: Technical Operations Manager 

Reporting to: Head of Operations

Position start date: 1 September 2025

About Longevity & Lifestyle Medical Group

Longevity & Lifestyle Medical Group (LLMG) is redefining preventive healthcare by integrating precision medicine, digital tools, and lifestyle interventions in a seamless ecosystem. Our flagship centre in Singapore combines a medical clinic with a next-generation lifestyle facility, supported by AI, health coaching, and the latest in diagnostics and recovery modalities.

At LLMG, we are guided by two sets of commitments:

Our Operating Principles – how we work and hold ourselves accountable as a team:

Mindful. Ownership. Rhythm. Winning Mindset.

Our Brand Promises – what we bring to our clients and the lens for everything we create:

Connection. Impact. Trust. Empowerment. (CITE)

This isn’t just medicine. It’s a movement. If you are ready to shape the future of longevity care and make a lasting impact, join us in redefining healthcare for Singapore and the world.

Key Responsibilities

1. Equipment & Systems Management

• Oversee technical operations for medical, recovery, and fitness equipment (e.g., cryo chambers, oxygen pods, POS systems).
• Ensure preventive maintenance schedules are followed (e.g., monthly sauna inspections, weekly gym equipment checks).
• Troubleshoot IoT and smart-device integrations (wearables, booking apps, HVAC automation).

2. Compliance & Safety

• Maintain MOH/HSA compliance for medical devices (e.g., calibration logs for machines).
• Ensure PDPA compliance for guest data stored in wellness apps/CRM systems.
• Conduct risk assessments for high-tech recovery equipment (e.g., oxygen chamber safety protocols).

3. Vendor & Budget Management

• Negotiate contracts with OEM suppliers (e.g., TheraCryo for cryo maintenance).
• Manage annual technical budget for repairs, upgrades, and software licenses.
• Source Singapore-based vendors for urgent repairs (e.g., POS system downtime).

4. Staff Training & Support

• Train front desk staff on basic troubleshooting (e.g., resetting booking tablets).
• Certify therapists/nurses on medical device usage (e.g., proper sterilization of equipment).
• Develop emergency protocols for tech failures (e.g., backup generators for cryo units).

5. Innovation & Upgrades

• Research and recommend new wellness tech (e.g., red light therapy beds, AI fitness coaches).
• Lead digital transformation projects (e.g., integrating Mindbody with PayNow/NETS).

Requirements

Singapore-Specific Requirements

• Regulatory Knowledge:
• MOH guidelines for medical devices.
• IMDA standards for Wi-Fi/data security.
• SCDF fire safety for electrical equipment.
• Local Vendor Network:
• Preferred partnerships with Singapore-based IT/equipment providers.

Why Join Us

This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You’ll contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.

Longevity & Lifestyle Medical Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.