Rostering Admin Associate

Be the Heart Behind the Schedule – Join Smartsourcing, a 4-Time Best Company to Work For!

We’re Smartsourcing, and we’re looking for a Rostering Admin Associate to join our team full-time, on-site. In this role, you’ll help ensure the right care professionals are in the right place at the right time — supporting healthcare teams so they can focus on what matters most: delivering excellent care.

If you're organized, proactive, and thrive in a fast-moving environment, this is your opportunity to grow with a company that values innovation, people, and purpose.

📍 Where You'll Be: JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 CebuAbout the Role of Rostering Admin Associate 

As a Rostering Admin Associate, you’ll be the behind-the-scenes hero who ensures everything from payroll to rosters is accurate, efficient, and fair. You’ll tackle challenges with creativity, collaborate with a global team of innovators, and use your organizational skills to keep operations running like a well-oiled machine. Think of yourself as the glue that holds everything together—except cooler, because you’ll have access to cutting-edge tools and a team that’s as passionate as you are. 

Key Responsibilities: 

• Craft and manage staff rosters, ensuring adherence to all relevant policies, cost effectiveness, and fair practices
• Oversee payroll operations, including accurate data entry, and validation of staff hours and adjustments, timesheets approval
• Serve as a pillar of support for other HR functions, aiding in the seamless running of the client's operations
• Engage in projects and initiatives related to improving our client's services
• Foster a supportive and cooperative team atmosphere
• Offer comprehensive administrative support across various functions such as report generation, correspondence, and compliance checks
• Gain and maintain an in-depth understanding of relevant awards and legislative requirements affecting the care sector
• Sound Customer Services
• Maintain accurate data entry in the system
• Working independently as well as working in a team

Requirements

Here’s what makes you a match:

• A background in tertiary education or substantial experience in a caregiving environment
• Fluent and clear English/Sound verbal and written English
• Exceptional interpersonal abilities, with a flair for building strong professional relationships with Nurses, Allied Health, Support workers, and Stakeholders
• Initiative, independence, and a quick learning curve
• Capable of handling dense workloads in a dynamic environment, with meticulous attention to detail and competing priorities
• Proficient in both traditional and modern administrative tools, including MS Office and sophisticated software systems
• Excellent written and verbal communication skill

Benefits

Step Into the Smartsourcing Experience 😄 

Smartsourcing was created with one mission: to change lives. We’re here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fourth year running, we’ve been recognized as one of HR Asia’s Best Companies to Work For. This award isn’t just a title—it’s a testament to our commitment to making Smartsourcing an incredible place to build a career.Why You’ll Love Working Here 

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That’s why we’re all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here’s just a glimpse of what we offer: 

• 😊 Fixed weekends off 

• 🎄 5-day Christmas Leave 

• 👩‍⚕️ HMO coverage for you and your dependent/s from Day 1 of employment 

• ⛑️ Group life insurance from Day 1 of employment 

• 😋 Free lunch + soft breakfast every day 

• ☕ Free coffee every day (latte, americano, or cappuccino) made by our in-house barista 

• 💰🥤 For the night shifters, additional NIGHT DIFF 

• ⛹️ Sports wellness clubs including hiking and free-diving 

• 🏋️ Subsidised gym membership at Anytime Fitness 

• 🤝 Engagement bonuses 

• 🏆 Over-the-top monthly, quarterly, and annual performance bonuses 

• 🙌 Exclusive discounts in selected restaurants and merchants 

• 🥳 Themed BFFs, monthly knockoffs, summer parties 

• 🧘🏼‍♂️ Community give-back programs and personal development workshops 

• And so much more!

We're not just another outsourcing company. We’re building something that actually matters here – a place where good work meets good culture. 

Love putting the right people in the right place at the right time? You’ll fit right in as a Rostering Admin Associate at Smartsourcing!